Client: Are you the one who manages the online
Me: Yes, that’s me.
Client: Well, you’re going to have to fix the
website. I’m trying to order some metallic varnish but every time I click the
‘Buy’ button I get an annoying pop-up and it won’t let me place the product in
Me: What does the pop-up say?
Client: It says ‘Product out of stock’.
Me: Yes, this product IS indeed out of stock,
that’s why you can’t order it.
Client: Well then get rid of the pop-up so that
I can order it.
Me: We can’t get rid of it, because we don’t
have that product in the store.
Client: Ugh, fine, I’ll place my order for the
other items, but send me the metallic varnish, too.
The conversation went on for about 20 minutes after that.